Appendix 1. Five aspects of our work, with comments on: What is working well; Changes and improvements that are proposed; and Administrative support or changes that would facilitate those improvements.

1) supporting students' intellectual & professional development
Working Well
Small classes are great and ensure active engagement
Admin support/changes
Clarity about the role of the staff that have been taken by the Dean’s Office. They were designed to help us interact with potential students and to gather data. Faculty are not sure what is being done.

Responsiveness by the Dean’s Staff to students. Often it takes months for a response to come – and even then, only when pressured. Students’ jobs (not to mention their good will toward us) depend on better service than this.

2) supporting each other as colleagues in doing #1
Changes/Improvements
There must be an understanding that our department is more than the General Education program. Smaller programs seem to be marginalized in every way. And there must be attention paid to all programs – this is actually an area where smaller programs have done bette. Having a Coordinator for Gen Ed will be a big assist here.
Admin support/changes
Schedules approved and posted as written.

Contracts completed and disseminated promptly.

Rooms assigned appropriately; the Dean’s staff should monitor this with us – not expect us to solve the problems ourselves.

Clarity about the services available through the Dean’s staff. Often the attitude is not responsive, not supportive, and not conducive to resolving issues.

3) the research, writing, teaching, and organizational development activities that excite us (that led us to be academics)
Working Well
One has to hunt for people (because they were all busy), but if one does, help is given. The GenEd junior faculty do not seem to feel this way (although Rona Flippo has taken some initiative in this regard). They have labored under some difficult situations.
Changes/Improvements
A real working space – like the other two departments have – would be wonderful. We need to have a space that actually encourages us to interact. Not just offices near each other, but a “pod” around which offices cluster. The other two departments have this. So do others in the university.

We need to have input in any space changes – we will all be happier if we are part of the change, rather than only on the receiving end.
Admin support/changes
Regular allocations of graduate assistants – whom we pick ourselves. In the past, the distribution of this resource has been unpredictable. In addition, this resource should be allocated to tenure track and tenured faculty who are engaging in scholarship.

4) the operating, planning, and ongoing development of the graduate & undergraduate programs we're affiliated with
Changes/Improvements
The GPD issue really needs to be resolved. We are losing resources that could be secured from Grad Studies. We are losing support in the form of course-load reductions and stipends. The equity needs to be regained.
Admin support/changes
Our programs need to be advertised. There has been a sharp drop in these efforts and our enrollment has fallen, especially in non-matric enrollments. These usually are lead-ins to applications for admission

5) dealing with the administrative & other mandates (e.g., licensure, NCATE, AQUAD review) in ways that don't detract from #1-4.
Admin support/changes
For the past three years, we have been trying to learn the job responsibilities of the Dean’s office staff, which keeps expanding, often at the cost of our department. We have been promised answers, but none have been forthcoming.

Without this clarity, we find ourselves confronted with a problem. We need data to support our accreditation efforts, but not one of the many staff people feels they have a responsibility to disseminate that material, even though it is often collected. Without the data, our accreditation efforts will fail. We need the support of the staff to do this work.